Helpful Resources
Thank you for being a PHFA customer! We appreciate your business and the faith you put in us in servicing your mortgage loan. We strive to provide top notch customer service and welcome your feedback on how we’re doing. The greatest compliment you can provide is referring our home loan programs to your friends and family.
For your convenience, here you will find important forms that will help with sending updates, make a request for automatic withdrawal from your bank, and other available resources which might benefit you. This page also includes other informational tools and some frequently asked questions to help with your servicing needs.
Please check back from time-to-time to see what’s been added. Plus, if you have ideas or suggestions that might help you, let us know by sending an email to AskPHFA@PHFA.org. We're glad to have you as our customer.
If you have questions, please feel free to contact our Customer Solutions Center at 1.855.U.Are.Home (827.3466).
Information and Tools
- Borrower Status Questionnaire Form
- Damage Home Information | Report a Loss
- Resources Guide
- Scam Alert (Alerta de fraude)
- Tax Help Resources
- Request a Payoff Quote (include effective date)
- Helpful information if you are having trouble paying your mortgage.
Subscribe to Around the House newsletter